LOW PREMIUM HIGH BONUS
JOIN IN INDIA'S NO 1 DEPOSIT CUM TAX SAVING AND AVAIL 100% AN ABOVE INCOME
Tuesday, 6 December 2011
Wednesday, 16 November 2011
MISSION
In the Postal Life Insurance, we constantly strive to fulfill our client’s expectations
and demands through a vast network of 1.5 lakh Post Offices marketed by a
committed workforce of 2 lakh employees.
The Indian Post is providing :
• Insurance cover against the risk to life.
• Create opportunities for wise investments while also covering the risk of life.
• Benefit and improve the quality of life of India Post clients.
• The India Post is value commitment, helpfulness and respect in their dealings with their clients
Postal Life Insurance
Postal Life Insurance was started in 1884 as a welfare measure for the employees of Posts & Telegraphs Department under Government of India dispatch No. 299 dated 18-10-1882 to the Secretary of State. Due to popularity of its schemes, various departments of Central and State Governments were extended its benefits. Now Postal Life Insurance is open for employees of all Central and State Government Departments, Nationalized Banks, Public Sector Undertakings, Financial Institutions, Local Bodies like Municipalities and Zila Parisads, Educational Institutions aided by the Government etc
A Policy holder of WLA or EA in PLI/RPLI shall be eligible for taking such Policy for his/her child(ren) against his/her policy.
Minimum Age-5 Years.
Maximum Age- 20 Years
Sum Assured limit Minimum- INR 20,000/- Maximum- INR 1,00,000/-. However, the Sum Assured of Children policy should not exceed the Sum Assured of the main policy.
Insurance Cover starts from Date of acceptance of the proposal or payment of the Ist premia in full, which ever is later.
A non-medical policy with full benefits.
Assignment/Nomination facility available, as per POIF Rules.
No loan facility against this policy, but can be made paid up in usual conditions to main policy provided atleast 5 Years premia have been paid.
Sum Assured alongwith accrued bonus shall be payable on maturity or earliesr on death of the Child(ren).
In even of death of main policy holder before the expiry of the Children Policy- no further premia shall be payable for the remaining term of the policy.
COMPLAINTS
C. If the complainant is dissatisfied with the action taken, he / she may approach the following Officers in the Postal Directorate, Dak Bhavan, New Delhi-110116 according to the nature of complaint:
Types of Schemes
• Postal Life Insurance Schemes (for Govt employees )
• Rural Postal Life Insurance Schemes (for General public) eligibility for taking a Postal
Life Insurance Policy
• Age: Between 19 and 50 years as on next birth date of the proponent
• Employees of Central and State Governments, Defense Services
• Extra Departmental Agents and industrial and work-charged employees in
the Department of Posts and Telecommunications.• Govt. aided Educational Institutions, Universities established by
Government Local bodies like Municipalities, Zila Parisad, Mahanagar
Palika
• All nationalized banks, RBI, SBI Subsidiaries
• State and Central Govt. Undertakings, corporations, boards, organizations
and financial institutions like UTI, IDBI, ISRO, KPTCL, KSRTC, SAIL, VSNL
,BSNL,MTNL etc.
Benefits Postal Life Insurance Policy
• 100% security by Government of India
• Income Tax Rebate under Sec. 88.
• Low Premium.
• High Bonus.
• Options for Loan, Assignment, Surrender, Conversion and Paid Up Value.
• Repayment of Loan is optional. However interest is payable every 6
months.
• Easy transfer to any place in India free of cost.
• Pass book facility for payment of premium & other payments like loan,
interest through any Departmental Post Office.
• Pay recovery facility for Institutions and Organizations having more than
20 policies.
• Facility for payment of premium monthly, half yearly and annually on any
working day of the month for which it is due.
• Rebate @ 1% for payment of 6 months premium in advance.
• Rebate @ 2% for payment of 12 months premium in advance.
• Nomination facility.
• Facility for revival of policies lapsed due to non-payment of premium.
• Payment of policy money through any Post Office, anywhere in India.
• Centralized accounting for quick and easy settlement of claims through
fully computerized office management.
Handicapped
Persons
• Minimum sum assured is Rs.10,000/-
• Maximum sum assured is Rs.1,00,000/-
Subject to payment of extra premium rest of the conditions are same as
applicable to relevant scheme.
Customer Guide This section is for information and guidance of our customers.
1. Issue of Policy Bonds
Policy Bond is issued along with letter of acceptance by PLI office of your state. Ifthere is delay, contact DDM(PLI)/ADM(PLI) of your state.
Please go through information printed on the policy bond.
2. Payment of Premium
Please keep your policy current by paying premium regularly within the same
month to ensure the coverage of life risk. You can pay premium at any
predetermined Post Office.
3. How to revive your Policy
In case policy is of less than three years duration and defaulted premium do not
exceed six months including the month of payment, the same can be paid with
interest at your Post Office without prior permission.
To pay defaulted premium of more than six months, prior permission is required as
enumerated below.
In case policy is of more than three years duration and defaulted premium do not
exceed 12 months, the same can be paid with interest at your Post Office without
permission; If defaulted premium exceed 12 months, prior permission is required as
enumerated below.
PLI office in your State should be contacted for revival. That Office shall send the
required forms for furnishing medical certificate, a declaration by you and an
employer's certificate. These forms duly filled in should be sent to PLI Office along
with proof of payment of premium. In support of the same, premium receipt book
or its Xerox copy may be enclosed if premium are being paid in cash and if it is
being recovered from the salary, a certificate from the Pay Drawing Officer may be
enclosed.
4. Payment of Premium through Cheque
Payment of premium is accepted through local cheque only.
5. Payment of Premium in advance
The rebate of 1% is given if premium are paid in advance for six months and 2% if
paid for 12 months in advance.
6. Post Office where Premium can be paid
You may pay premium at any post office chosen by you. However, following is
advised:
When Post Office where premium are paid is a new one, intimation be given to
Head Post Office In case premium are paid in a Post Office in a new State/Postal Circle, intimation
to PLI Centers of both the new and old State be given
7. How Loan can be taken
Loan facility is available only in Endowment Assurance and Whole Life Insurance
(including Convertible Whole Life Insurance) provided it has not lapsed. In order to
avail loan, an application should be sent to the PLI office along- with the policy
document and a proof for having paid the premium up to date (Premium Receipt
Book or Drawing Officer’s Certificate for last six months). It may be sent free of cost
through the Post Office where your premiums are being paid. It is mandatory to
assign the policy bond in favour of the President of India and to furnish loan bond at
the time of payment.
The prevailing rate of interest on loan is 10%, compounded half yearly. A loan
repayment receipt book is given when loan is sanctioned wherein half yearly
interest payable, is indicated. Please ensure that the interest is paid on due date
and avoid compounding of interest as also possible surrender.
The loan may be paid in permissible number of installments of any amount not less
than Rs.100/-.
When loan is completely repaid with interest, please write to the PLI office
immediately for release of policy bond in your favour. Second and subsequent loans
may be availed on certain conditions. However, at least one year should have
lapsed after repayment of the first loan.
Loan may be repaid at any Post Office in your State.
8. Issue of Duplicate Policy Bond
Please preserve the policy bond safely which is an important document. In case it is
lost, destroyed or mutilated, a duplicate policy bond can be obtained by complying
with following requirements. An indemnity Bond be furnished with two sureties on
a non-judicial stamp paper of the value applicable in the state in which policy is
serviced.
The fee for issue of duplicate policy bond is Rs.5/-.
The loss of policy is required to be published in one of the leading news papers
having the widest circulation if the sum assured exceeds Rs.25,000/-.
9. Assignment of Policy Bond
The policy may be assigned by the Policy holder either for valuable consideration orby way of gift.
10. Change of Nomination
Facility for change of nomination is available.
11. How to Submit Claim
Please take note of the due date of payment. In all such cases, please prefer the
claim well in advance, after payment of last installment due, submitting -
(1) Policy Bond;
(2) Premium Receipt Book in support of the premium paid;
(3) Loan Repayment Receipt Book, if you have availed the loan;
(4) A Pay Drawing Officer's certificate for having paid the premium up to last
installment including the last six months;
(5) Please prefer the claim without waiting for a notice or reminder from PLI office;
(6) Please also note that if claim is not preferred in time, no interest is paid on
belated payment.
Postal Life Insurance Schemes (for Government Employees )
SANTHOSH ( ENDOWMENT ASSURANCE )
SURAKSHA (WHOLE LIFE ASSURANCE )
SUVIDHA ( CONVERTIBLE WHOLE LIFE ASSURANCE )
SUMANGAL ( ANTICIPATED ENDOWMENT ASSURANCE )
YUGAL SURAKSHA ( JOINT LIFE ENDOWMENT ASSURANCE )
Rural Postal Life Insurance Schemes ( for public )
GRAM SANTOSH ( ENDOWMENT ASSURANCE )
GRAM SURAKSHA (WHOLE LIFE ASSURANCE )
GRAM SUVIDHA ( CONVERTIBLE WHOLE LIFE ASSURANCE )
GRAM SUMANGAL ( ANTICIPATED ENDOWMENT ASSURANCE )
GRAM PRIYA ( 10 YEARS RPLI )
CHILDREN POLICY-SALIENT FEATURES
‘My Child First’
SANTHOSH -An Endowment Assurance Scheme (<<BACK)
Under this scheme the proponent is given an assurance to the extent of the Sum Assured and accrued bonus till
he/she attains the pre-determined age of maturity. In case of unexpected death of the insurant, the assignee,
nominee or the legal heir is paid the full Sum Assured together with the accrued bonus.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 35, 40, 45, 50, 55, 58 & 60 ( Payment of premium for at least 5 years )
• Maximum Sum Assured of Rs.10 lac
• Insurance Cover starts from the date of acceptance• Eligible for loan after payment of premium for 36 months.
• Interest Rate @ 10% on loan
• Surrender allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Suraksha (Whole Life Assurance )
• No medical examination required if age is 35 years or less and Sum Assured is not more than Rs. 5 lac.
• Nomination facility is available
****************
SURAKSHA -A Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 55, 58, 60. ( Minimum payment of premium for 5 years)
• Maturity amount is payable only to the Assignee, nominee or the legal heir after death of the insurant.
Maximum sum assured is Rs. 5 lac
• Insurance cover starts from the date of acceptance of proposal to the extent of sum assured with accrued
bonus
• Bonus shall accrue till the date of maturity
• Higher bonus and lower premium than the Endowment Policy
• Eligible for loan after payment of premium for 48 months
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• The policy can be converted into an Endowment Assurance Policy (Santhosh) after completion of one
year and before 57 years of age of the insurant
• Nomination facility available
SURAKSHA -A Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 55, 58, 60. ( Minimum payment of premium for 5 years)
• Maturity amount is payable only to the Assignee, nominee or the legal heir after death of the insurant.
Maximum sum assured is Rs. 5 lac
• Insurance cover starts from the date of acceptance of proposal to the extent of sum assured with accrued
bonus
• Bonus shall accrue till the date of maturity
• Higher bonus and lower premium than the Endowment Policy
• Eligible for loan after payment of premium for 48 months
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• The policy can be converted into an Endowment Assurance Policy (Santhosh) after completion of one
year and before 57 years of age of the insurant
• Nomination facility available
****************
SUVIDHA -A convertible Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Insurance cover starts from the date of acceptance
• Suvidha can be converted into Santosh after five years
• Maximum sum assured is Rs. 5 lac
• Maturity at the age of 50, 55 or 58 years
• On conversion, premium & terms will be revised accordingly
• Bonus due on the Policy will also change as applicable to Santosh Policy on conversion• Loan facility after 4 years
• Surrender Value payable after 3 years
• Assignment facility available
• Nomination facility available
• Most convenient policy for Income tax payers and new entrants to service, who can plan their savings
keeping in view the increase in tax liability and the increase in their earnings over a period of 5 years..
****************
SUMANGAL -An Anticipated Endowment Assurance Scheme which is also known as Money Back Policy
Best suited if you need Periodical Returns (<<BACK)
Insurance cover starts from the date of acceptance of the Proposal
Survival benefits is paid to the insurant periodically (Such payments will not be taken into consideration in
the event of unexpected death of the insurant and the full sum assured with accrued bonus is payable to
the assignee, nominee or legal heir).
Two type of policies i.e. 15 year term and 20 year term.
Maximum Sum assured is Rs.5 lak
No loan facility
No surrender value is payable
Assignment facility is available
Nomination facility available
Survival benefit is payable as under:
15 years 20 years Money Back
at the end of 6 years at the end of 8 years 20% of sum assured
at the end of 9 years at the end of 12 years 20% of sum assured
at the end of 12 years at the end of 16 years 20% of sum assured
at the end of 15 years at the end of 20 years 40% of sum assured with bonus
****************
Yugal Suraksha- Postal Life Insurance Scheme (<<BACK)
• It is a joint-life Endowment Assurance in which one of the spouses is eligible for
PLI policies
• Life insurance coverage is provided to both the spouses to the extent of sum assured with accrued bonus
from the date of acceptance of proposal
• Insurance cover is started from the date of acceptance
• It is a term policy of 5 to 20 years.
• It gives assurance to both, the Insurant and spouse
• Minimum Age at entry is 21 years
• Maximum Age at entry is 45 years• Maximum sum assured of Rs. 5 lac
• Surrender value payable after 3 years
• Assignment facility available
• Nomination facility available
****************
Gram Santhosh -Rural Postal Life Insurance Scheme - An Endowment Assurance Scheme (<<BACK)
Under this scheme the proponent is given an assurance to the extent of the Sum Assured and accrued bonus till
he/she attains the pre-determined age of maturity. In case of unexpected death of the insurant, the assignee,
nominee or the legal heir is paid the full Sum Assured together with the accrued bonus.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 55 years and for policies with sum assured beyond Rs.1 lakh maxiumum age at
entry is 45 years
• Premium ceasing at the age of 35, 40, 45, 50, 55, 58 & 60 ( Payment of premium for at least 5 years )
• Maximum Sum Assured of Rs.2 lac
• Insurance Cover starts from the date of acceptance
• Eligible for loan after payment of premium for 36 months.
• Interest Rate @ 10% on loan
• Surrender allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Suraksha (Whole Life Assurance )
• No medical examination required if age is 35 years or less and Sum Assured is not more than Rs. 25000/-.
• Nomination facility is available
***************
Gram Suraksha -Rural Postal Life Insurance Scheme - It is a Whole Life Assurance Scheme. (<<BACK)
Under this scheme, the proponent is given an assurance to the extent of sum assured and accrued bonus which is
paid to the assignee, nominee or legal heir after the death of the insurant.
• Insurance cover starts from the date of acceptance
• Minimum Age at entry is 19 years
• Maximum Age at entry is 55 years and for policies with sum assured beyond Rs.1 lakh the maximum age
at entry is 45 years
• Premium ceasing at the age of 55, 58 & 60
• Maximum sum assured is Rs. 2 lac• Eligible for loan after payment of premium for 48 months
• Interest rate @ 10% on loan
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Gram Santosh (Endowment Assurance)
• Nomination facility available
***************
Gram Suvidha-Rural Postal Life Insurance Scheme - A Convertible Whole Life Assurance Scheme. (<<BACK)
• Insurance cover starts from the date of acceptance
• Minimum age at entry is 19 years
• Maximum age at entry is 45 years
• Premium ceasing at the age of 55, 58 & 60
• (Payment of premium for at least 5 years )
• Maximum sum assured Rs. 1 lac
• Eligible for loan after payment of premium for 48 months
• Interest on loan @ 10 %
• Surrender of Policy allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Gram Santosh
(Endowment Assurance after 5 years with premium ceasing at the age applicable to that Scheme )
• Nomination facility available.
***************
Gram Sumangal -Rural Postal Life Insurance Scheme - An Anticipated Endowment Assurance Scheme which is
also known as Money Back Policy (<<BACK)
• Insurance cover starts from the date of acceptance of the proposal.
• Survival benefit is paid to the insurant periodically
(Such payments will not be taken into consideration in the event of unexpected death of the insurant and full sum
assured with accrued bonus is payable to the nominee).
• Two type of policies i.e. 15 years term and 20 years term.
• Minimum age at entry is 19 years and maximum age at entry is 40 years
• Maximum sum assured is Rs.1 lac.
• No loan facility
• No surrender value is payable
• Nomination facility is available.• Assignment facility is available.
• Survival benefit is payable as under:
15 years 20 years Money Back
at the end of 6 years at the end of 8 years 20% of Sum Assured
at the end of 9 years at the end of 12 years 20% of Sum Assured
at the end of 12 years at the end of 16 years 20% of Sum Assured
at the end of 15 years at the end of 20 years 40% of Sum Assured With bonus
Gram Priya -Rural Postal Life Insurance Scheme -It is Anticipated Endowment Scheme for Ten Years (<<BACK)
- Insurance cover start from the date of acceptance
• Proponent is given an assurance to the extent of Sum Assured with accrued bonus payable till completion
of ten years.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 45 years
• No interest charged upto one year arrear of premium in case of natural calamities like flood, drought,
earthquake, cyclone etc.
• Survival benefit is payable as under:
o At the end of 4 years - 20%
o At the end of 7 years - 20%
o At the end of 10 years - 60% with accrued bonus
• Nomination facility is available
• No surrender value is payable
• Assignment facility is available
CHILDREN POLICY -Rural Postal Life Insurance Scheme - -SALIENT FEATURES (<<BACK)
• A Policy holder of WLA or EA in PLI/RPLI shall be eligible for taking such Policy for his/her child(ren) against his/
her policy.
• Minimum Age-5 Years.
• Maximum Age- 20 Years (The age of main policy holders should be below 45 years.)
• Sum Assured limit Minimum- Rs. 20,000/- Maximum- Rs. 1,00,000/-. However, the Sum Assured of Children
policy should not exceed the Sum Assured of the main policy.
• Insurance Cover starts from Date of acceptance of the proposal or payment of the 1
st
premium in full,
whichever is later.
• A non-medical policy with full benefits.
• Assignment/Nomination facility available, as per POIF Rules.
• No loan facility against this policy, but can be made paid up in usual conditions to main policy provided atleast
5 Years premium have been paid.• Sum Assured along with accrued bonus shall be payable on maturity or earlier on death of the Child(ren).
• In even of death of main policy holder before the expiry of the Children Policy- no further premium shall be
payable for the remaining term of the policy.
‘My Child First’ -Rural Postal Life Insurance Scheme (<<BACK)
Union Minister for Communications and Information Technology A. Raja launched the ‘My Child First’ initiative
under the Rural Postal Life Insurance (RPIL) Scheme of India Post at Avinashi . The concept is aimed at promoting
the habit of investing in insurance scheme among families in rural areas for securing means to provide higher
education to their children.
Salient features
The insurance cover ranging from Rs. 50,000 to Rs. 3 lakh would provide the insured with adequate funds to take
care of the education of their children on its maturity after 15 years. The premium paid by the insured would go
into a corpus and the entire earnings would be returned to them with bonus. “The amount insured will thus get
doubled in 15 years” .
FULLY AND DIRECTLY CONTROLLED BYE GOVT OF INDIA SINCE 1884
Rural Postal Life Insurance
On 24th March, 1995, the benefits of Postal Life Insurance were extended to rural populace of the country under the banner of Rural Postal Life Insurance.
On 24th March, 1995, the benefits of Postal Life Insurance were extended to rural populace of the country under the banner of Rural Postal Life Insurance.
CHILDREN POLICY-SALIENT FEATURES
A Policy holder of WLA or EA in PLI/RPLI shall be eligible for taking such Policy for his/her child(ren) against his/her policy. Minimum Age-5 Years. Maximum Age- 20 Years
(The age of main policy holders should be below 45 years.)
Sum Assured limit Minimum- INR 20,000/- Maximum- INR 1,00,000/-. However, the Sum Assured of Children policy should not exceed the Sum Assured of the main policy. Insurance Cover starts from Date of acceptance of the proposal or payment of the Ist premia in full, which ever is later. A non-medical policy with full benefits. Assignment/Nomination facility available, as per POIF Rules. No loan facility against this policy, but can be made paid up in usual conditions to main policy provided atleast 5 Years premia have been paid. Sum Assured alongwith accrued bonus shall be payable on maturity or earliesr on death of the Child(ren). In even of death of main policy holder before the expiry of the Children Policy- no further premia shall be payable for the remaining term of the policy.
LOW PREMIUM
HIGH BONUS
JOIN IN INDIA'S NO 1 DEPOSIT CUM TAX SAVING AND AVAIL 100% AN ABOVE INCOME
For More Details Contact
V .L.
VINOD KUMAR
Viswaleela,
Chellamangalam
Chempazhanthy
P.O., Trivandrum
Kerala,
Pin-695587.
Mobile:
919447342342
Office:
ISRO Post Office
Thiruvananthapuram-695022
Email id: viswaleelavkumar@gmail.comCOMPLAINTS
A. Initial Level for lodging complaints
| Sl. No. | Nature of complaints | Whom to Complain |
|---|---|---|
| 1. | Any complaint on the services rendered and concerning behavior of employees of the Department of Posts. | Postmaster / In-charge of the Post Office where the transaction has taken place. |
| 2. | Any complaint on the services rendered and concerning behavior of employees of the Department of Posts. | Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. |
| 3. | Any complaint on the services rendered and concerning behavior of employees of the Department of Posts. | The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. |
B. If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Circle at the following address:
| Name of the Circle | Address | E-mail ID, Telephone No. and Fax Number |
|---|---|---|
| Andhra Pradesh | Dak Sadan, Abidas, Hyderabad – 500001. | cpmg_apr@indiapost.gov.in 040-23463636 (Tel), 24747282 (Fax) |
| Assam | 4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001. | cpmg_asm@indiapost.gov.in 0361-2603636 (Tel), 2544838 (Fax) |
| Bihar | Patna GPO Complex, Patna – 800001. | cpmg_bhr@indiapost.gov.in 0612-2225051 (Tel), 2225011 (Fax) |
| Chhattisgarh | Raipur – 492001. | cpmg_chh@indiapost.gov.in 0771-2233400 (Tel), 2233194 (Fax) |
| Delhi | Meghdoot Bhawan, Link Road, New Delhi – 110001. | cpmg_del@indiapost.gov.in 011-23620144 (Tel), 23627114 (Fax) |
| Gujarat | Khanpur, Ahmedabad – 380001. | cpmg_guj@indiapost.gov.in 079-25505424 (Tel), 25505275 (Fax) |
| Haryana | 107, The Mall Road, Ambala Cant. – 133001. | cpmg_hry@indiapost.gov.in 0171-2603100 (Tel), 2603736 (Fax) |
| Himachal Pradesh | Kaithu, Shimla – 171009. | cpmg_hpr@indiapost.gov.in 0177-2629000 (Tel), 2620351 (Fax) |
| Jammu & Kashmir | GPO Complex, Residency Road, Srinagar – 190001. | cpmg_jnk@indiapost.gov.in Jammu: 0191-2542878 (Tel), 2561746 (Fax) Kashmir: 0194-2452528 (Tel), 2452036 (Fax) |
| Jharkhand | Doranda HO Complex, Ranchi – 834019. | cpmg_jha@indiapost.gov.in 0651-2482345 (Tel), 2480153 (Fax) |
| Karnataka | Beaulieu, Palace Road, Bengluru – 560001. | cpmg_kar@indiapost.gov.in 080-22392523 (Tel), 22202607(Fax) |
| Kerala (For Kerala and Lakshadeep) | Thiruvananthapuram – 695033. | cpmg_ker@indiapost.gov.in 0471-2308300 (Tel), 2306500 (Fax) |
| Madhya Pradesh | Bhopal – 462012. | cpmg_mp@indiapost.gov.in 0755-2550838 (Tel), 2556547 (Fax) |
| Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli) | Mumbai GPO Building, 2nd Floor, Mumbai – 400001. | cpmg_mah@indiapost.gov.in 022-22620049 (Tel), 22620829 (Fax) |
| North East ( All North-Eastern States except Assam and Sikkim) | Shillong – 793001. | cpmg_ne@indiapost.gov.in 0364-2223800 (Tel), 2223034 (Fax) |
| Orissa | Bhubaneswar – 751001. | cpmg_ori@indiapost.gov.in 0674-2392000 (Tel), 2394790 (Fax) |
| Punjab (For Punjab and Chandigarh) | Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017. | cpmg_pun@indiapost.gov.in 0172-2706700 (Tel), 2721670 (Fax) |
| Rajasthan | Sardar Patel Marg, Jaipur – 302007. | cpmg_raj@indiapost.gov.in 0141-2372020 (Tel), 2366151 (Fax) |
| Tamil Nadu (For Tamil Nadu and Pondicherry) | Anna Road, Chennai – 600002. | cpmg_tn@indiapost.gov.in 044-28520367 (Tel), 285221199 (Fax) |
| Uttar Pradesh | 4, Hazratganj, Lucknow – 226001. | cpmg_up@indiapost.gov.in 0522-2622000 (Tel), 2616855 (Fax) |
| Uttarakhand | Dehradun – 248001. | cpmg_utr@indiapost.gov.in 0135-2658396 (Tel), 2650065 (Fax) |
| West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) | Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012. | cpmg_wb@indiapost.gov.in 033-22120070 (Tel), 22120811 (Fax) |
C. If the complainant is dissatisfied with the action taken, he / she may approach the following Officers in the Postal Directorate, Dak Bhavan, New Delhi-110116 according to the nature of complaint:
| Sl. No. | Nature of complaint | Designation and Address of the Officer | E-mail ID, Telephone No. and Fax Number |
|---|---|---|---|
| 1. | Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel Post, Logistics Post, Business Post or other premium products. | Chief General Manager, Business Development and Marketing Directorate, Dak Bhavan, Sansad Marg, New Delhi— 110116. | bddirectorate@gmail.com 011-23096055 (Tel), 23096144 (Fax) |
| 2. | Complaints concerning Savings Bank or Savings Certificates or claims relating thereto. | Deputy Director General (FS). Dak Bhavan, Sansad Marg, New Delhi— 110116. | ddgfs@indiapost.gov.in &sbpgsection@gmail.com 011-23096089 (Tel), 23096089(Fax) |
| 3. | Complaints on non-delivery or delayed or wrong delivery of ordinary mail articles, delayed payment or non-payment of money order or Electronic Money Orders, non-delivery or delayed delivery or nonreceipt of acknowledgement of Registered articles, nondelivery or delayed delivery of Insured articles, Parcels, Packets, complaints on abstraction of contents of mails articles except articles mentioned under serial 1 ibid. Complaints on misbehavior by post office staff or any other complaint under miscellaneous category not covered under serial 1, 2, 4 and 5 of this table. | Deputy Director General (PG & QA), Dak Bhavan, Sansad Marg, New Delhi— 110116. | pgsectiondop@gmail.com 011-23096087 (Tel), 23353883(Fax) |
| 4. | All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. | Chief General Manager (PLI), PLI Directorate, Chanakya Puri, New Delhi—110021. | cgmplidte@gmail.com 011-24672461 (Tel), 26882838 (Fax) |
| 5. | Pension matters of postal employees and matters relating to Gramin Dak Sevaks | Deputy Director General (Establishment), Dak Bhavan, Sansad Marg, New Delhi—110116. | 011-23096098(Tel), 23096007(Fax) |
Types of Schemes
• Postal Life Insurance Schemes (for Govt employees )
• Rural Postal Life Insurance Schemes (for General public) eligibility for taking a Postal
Life Insurance Policy
• Age: Between 19 and 50 years as on next birth date of the proponent
• Employees of Central and State Governments, Defense Services
• Extra Departmental Agents and industrial and work-charged employees in
the Department of Posts and Telecommunications.• Govt. aided Educational Institutions, Universities established by
Government Local bodies like Municipalities, Zila Parisad, Mahanagar
Palika
• All nationalized banks, RBI, SBI Subsidiaries
• State and Central Govt. Undertakings, corporations, boards, organizations
and financial institutions like UTI, IDBI, ISRO, KPTCL, KSRTC, SAIL, VSNL
,BSNL,MTNL etc.
Benefits Postal Life Insurance Policy
• 100% security by Government of India
• Income Tax Rebate under Sec. 88.
• Low Premium.
• High Bonus.
• Options for Loan, Assignment, Surrender, Conversion and Paid Up Value.
• Repayment of Loan is optional. However interest is payable every 6
months.
• Easy transfer to any place in India free of cost.
• Pass book facility for payment of premium & other payments like loan,
interest through any Departmental Post Office.
• Pay recovery facility for Institutions and Organizations having more than
20 policies.
• Facility for payment of premium monthly, half yearly and annually on any
working day of the month for which it is due.
• Rebate @ 1% for payment of 6 months premium in advance.
• Rebate @ 2% for payment of 12 months premium in advance.
• Nomination facility.
• Facility for revival of policies lapsed due to non-payment of premium.
• Payment of policy money through any Post Office, anywhere in India.
• Centralized accounting for quick and easy settlement of claims through
fully computerized office management.
Handicapped
Persons
• Minimum sum assured is Rs.10,000/-
• Maximum sum assured is Rs.1,00,000/-
Subject to payment of extra premium rest of the conditions are same as
applicable to relevant scheme.
Customer Guide This section is for information and guidance of our customers.
1. Issue of Policy Bonds
Policy Bond is issued along with letter of acceptance by PLI office of your state. Ifthere is delay, contact DDM(PLI)/ADM(PLI) of your state.
Please go through information printed on the policy bond.
2. Payment of Premium
Please keep your policy current by paying premium regularly within the same
month to ensure the coverage of life risk. You can pay premium at any
predetermined Post Office.
3. How to revive your Policy
In case policy is of less than three years duration and defaulted premium do not
exceed six months including the month of payment, the same can be paid with
interest at your Post Office without prior permission.
To pay defaulted premium of more than six months, prior permission is required as
enumerated below.
In case policy is of more than three years duration and defaulted premium do not
exceed 12 months, the same can be paid with interest at your Post Office without
permission; If defaulted premium exceed 12 months, prior permission is required as
enumerated below.
PLI office in your State should be contacted for revival. That Office shall send the
required forms for furnishing medical certificate, a declaration by you and an
employer's certificate. These forms duly filled in should be sent to PLI Office along
with proof of payment of premium. In support of the same, premium receipt book
or its Xerox copy may be enclosed if premium are being paid in cash and if it is
being recovered from the salary, a certificate from the Pay Drawing Officer may be
enclosed.
4. Payment of Premium through Cheque
Payment of premium is accepted through local cheque only.
5. Payment of Premium in advance
The rebate of 1% is given if premium are paid in advance for six months and 2% if
paid for 12 months in advance.
6. Post Office where Premium can be paid
You may pay premium at any post office chosen by you. However, following is
advised:
When Post Office where premium are paid is a new one, intimation be given to
Head Post Office In case premium are paid in a Post Office in a new State/Postal Circle, intimation
to PLI Centers of both the new and old State be given
7. How Loan can be taken
Loan facility is available only in Endowment Assurance and Whole Life Insurance
(including Convertible Whole Life Insurance) provided it has not lapsed. In order to
avail loan, an application should be sent to the PLI office along- with the policy
document and a proof for having paid the premium up to date (Premium Receipt
Book or Drawing Officer’s Certificate for last six months). It may be sent free of cost
through the Post Office where your premiums are being paid. It is mandatory to
assign the policy bond in favour of the President of India and to furnish loan bond at
the time of payment.
The prevailing rate of interest on loan is 10%, compounded half yearly. A loan
repayment receipt book is given when loan is sanctioned wherein half yearly
interest payable, is indicated. Please ensure that the interest is paid on due date
and avoid compounding of interest as also possible surrender.
The loan may be paid in permissible number of installments of any amount not less
than Rs.100/-.
When loan is completely repaid with interest, please write to the PLI office
immediately for release of policy bond in your favour. Second and subsequent loans
may be availed on certain conditions. However, at least one year should have
lapsed after repayment of the first loan.
Loan may be repaid at any Post Office in your State.
8. Issue of Duplicate Policy Bond
Please preserve the policy bond safely which is an important document. In case it is
lost, destroyed or mutilated, a duplicate policy bond can be obtained by complying
with following requirements. An indemnity Bond be furnished with two sureties on
a non-judicial stamp paper of the value applicable in the state in which policy is
serviced.
The fee for issue of duplicate policy bond is Rs.5/-.
The loss of policy is required to be published in one of the leading news papers
having the widest circulation if the sum assured exceeds Rs.25,000/-.
9. Assignment of Policy Bond
The policy may be assigned by the Policy holder either for valuable consideration orby way of gift.
10. Change of Nomination
Facility for change of nomination is available.
11. How to Submit Claim
Please take note of the due date of payment. In all such cases, please prefer the
claim well in advance, after payment of last installment due, submitting -
(1) Policy Bond;
(2) Premium Receipt Book in support of the premium paid;
(3) Loan Repayment Receipt Book, if you have availed the loan;
(4) A Pay Drawing Officer's certificate for having paid the premium up to last
installment including the last six months;
(5) Please prefer the claim without waiting for a notice or reminder from PLI office;
(6) Please also note that if claim is not preferred in time, no interest is paid on
belated payment.
Postal Life Insurance Schemes (for Government Employees )
SANTHOSH ( ENDOWMENT ASSURANCE )
SURAKSHA (WHOLE LIFE ASSURANCE )
SUVIDHA ( CONVERTIBLE WHOLE LIFE ASSURANCE )
SUMANGAL ( ANTICIPATED ENDOWMENT ASSURANCE )
YUGAL SURAKSHA ( JOINT LIFE ENDOWMENT ASSURANCE )
Rural Postal Life Insurance Schemes ( for public )
GRAM SANTOSH ( ENDOWMENT ASSURANCE )
GRAM SURAKSHA (WHOLE LIFE ASSURANCE )
GRAM SUVIDHA ( CONVERTIBLE WHOLE LIFE ASSURANCE )
GRAM SUMANGAL ( ANTICIPATED ENDOWMENT ASSURANCE )
GRAM PRIYA ( 10 YEARS RPLI )
CHILDREN POLICY-SALIENT FEATURES
‘My Child First’
SANTHOSH -An Endowment Assurance Scheme (<<BACK)
Under this scheme the proponent is given an assurance to the extent of the Sum Assured and accrued bonus till
he/she attains the pre-determined age of maturity. In case of unexpected death of the insurant, the assignee,
nominee or the legal heir is paid the full Sum Assured together with the accrued bonus.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 35, 40, 45, 50, 55, 58 & 60 ( Payment of premium for at least 5 years )
• Maximum Sum Assured of Rs.10 lac
• Insurance Cover starts from the date of acceptance• Eligible for loan after payment of premium for 36 months.
• Interest Rate @ 10% on loan
• Surrender allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Suraksha (Whole Life Assurance )
• No medical examination required if age is 35 years or less and Sum Assured is not more than Rs. 5 lac.
• Nomination facility is available
****************
SURAKSHA -A Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 55, 58, 60. ( Minimum payment of premium for 5 years)
• Maturity amount is payable only to the Assignee, nominee or the legal heir after death of the insurant.
Maximum sum assured is Rs. 5 lac
• Insurance cover starts from the date of acceptance of proposal to the extent of sum assured with accrued
bonus
• Bonus shall accrue till the date of maturity
• Higher bonus and lower premium than the Endowment Policy
• Eligible for loan after payment of premium for 48 months
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• The policy can be converted into an Endowment Assurance Policy (Santhosh) after completion of one
year and before 57 years of age of the insurant
• Nomination facility available
SURAKSHA -A Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Premium ceasing at the age of 55, 58, 60. ( Minimum payment of premium for 5 years)
• Maturity amount is payable only to the Assignee, nominee or the legal heir after death of the insurant.
Maximum sum assured is Rs. 5 lac
• Insurance cover starts from the date of acceptance of proposal to the extent of sum assured with accrued
bonus
• Bonus shall accrue till the date of maturity
• Higher bonus and lower premium than the Endowment Policy
• Eligible for loan after payment of premium for 48 months
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• The policy can be converted into an Endowment Assurance Policy (Santhosh) after completion of one
year and before 57 years of age of the insurant
• Nomination facility available
****************
SUVIDHA -A convertible Whole Life Assurance Scheme (<<BACK)
• Minimum Age at entry is 19 years
• Maximum Age at entry is 50 years
• Insurance cover starts from the date of acceptance
• Suvidha can be converted into Santosh after five years
• Maximum sum assured is Rs. 5 lac
• Maturity at the age of 50, 55 or 58 years
• On conversion, premium & terms will be revised accordingly
• Bonus due on the Policy will also change as applicable to Santosh Policy on conversion• Loan facility after 4 years
• Surrender Value payable after 3 years
• Assignment facility available
• Nomination facility available
• Most convenient policy for Income tax payers and new entrants to service, who can plan their savings
keeping in view the increase in tax liability and the increase in their earnings over a period of 5 years..
****************
SUMANGAL -An Anticipated Endowment Assurance Scheme which is also known as Money Back Policy
Best suited if you need Periodical Returns (<<BACK)
Insurance cover starts from the date of acceptance of the Proposal
Survival benefits is paid to the insurant periodically (Such payments will not be taken into consideration in
the event of unexpected death of the insurant and the full sum assured with accrued bonus is payable to
the assignee, nominee or legal heir).
Two type of policies i.e. 15 year term and 20 year term.
Maximum Sum assured is Rs.5 lak
No loan facility
No surrender value is payable
Assignment facility is available
Nomination facility available
Survival benefit is payable as under:
15 years 20 years Money Back
at the end of 6 years at the end of 8 years 20% of sum assured
at the end of 9 years at the end of 12 years 20% of sum assured
at the end of 12 years at the end of 16 years 20% of sum assured
at the end of 15 years at the end of 20 years 40% of sum assured with bonus
****************
Yugal Suraksha- Postal Life Insurance Scheme (<<BACK)
• It is a joint-life Endowment Assurance in which one of the spouses is eligible for
PLI policies
• Life insurance coverage is provided to both the spouses to the extent of sum assured with accrued bonus
from the date of acceptance of proposal
• Insurance cover is started from the date of acceptance
• It is a term policy of 5 to 20 years.
• It gives assurance to both, the Insurant and spouse
• Minimum Age at entry is 21 years
• Maximum Age at entry is 45 years• Maximum sum assured of Rs. 5 lac
• Surrender value payable after 3 years
• Assignment facility available
• Nomination facility available
****************
Gram Santhosh -Rural Postal Life Insurance Scheme - An Endowment Assurance Scheme (<<BACK)
Under this scheme the proponent is given an assurance to the extent of the Sum Assured and accrued bonus till
he/she attains the pre-determined age of maturity. In case of unexpected death of the insurant, the assignee,
nominee or the legal heir is paid the full Sum Assured together with the accrued bonus.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 55 years and for policies with sum assured beyond Rs.1 lakh maxiumum age at
entry is 45 years
• Premium ceasing at the age of 35, 40, 45, 50, 55, 58 & 60 ( Payment of premium for at least 5 years )
• Maximum Sum Assured of Rs.2 lac
• Insurance Cover starts from the date of acceptance
• Eligible for loan after payment of premium for 36 months.
• Interest Rate @ 10% on loan
• Surrender allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Suraksha (Whole Life Assurance )
• No medical examination required if age is 35 years or less and Sum Assured is not more than Rs. 25000/-.
• Nomination facility is available
***************
Gram Suraksha -Rural Postal Life Insurance Scheme - It is a Whole Life Assurance Scheme. (<<BACK)
Under this scheme, the proponent is given an assurance to the extent of sum assured and accrued bonus which is
paid to the assignee, nominee or legal heir after the death of the insurant.
• Insurance cover starts from the date of acceptance
• Minimum Age at entry is 19 years
• Maximum Age at entry is 55 years and for policies with sum assured beyond Rs.1 lakh the maximum age
at entry is 45 years
• Premium ceasing at the age of 55, 58 & 60
• Maximum sum assured is Rs. 2 lac• Eligible for loan after payment of premium for 48 months
• Interest rate @ 10% on loan
• Surrender of policy allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Gram Santosh (Endowment Assurance)
• Nomination facility available
***************
Gram Suvidha-Rural Postal Life Insurance Scheme - A Convertible Whole Life Assurance Scheme. (<<BACK)
• Insurance cover starts from the date of acceptance
• Minimum age at entry is 19 years
• Maximum age at entry is 45 years
• Premium ceasing at the age of 55, 58 & 60
• (Payment of premium for at least 5 years )
• Maximum sum assured Rs. 1 lac
• Eligible for loan after payment of premium for 48 months
• Interest on loan @ 10 %
• Surrender of Policy allowed after payment of premium for 36 months
• Assignment facility available
• Can be converted into Gram Santosh
(Endowment Assurance after 5 years with premium ceasing at the age applicable to that Scheme )
• Nomination facility available.
***************
Gram Sumangal -Rural Postal Life Insurance Scheme - An Anticipated Endowment Assurance Scheme which is
also known as Money Back Policy (<<BACK)
• Insurance cover starts from the date of acceptance of the proposal.
• Survival benefit is paid to the insurant periodically
(Such payments will not be taken into consideration in the event of unexpected death of the insurant and full sum
assured with accrued bonus is payable to the nominee).
• Two type of policies i.e. 15 years term and 20 years term.
• Minimum age at entry is 19 years and maximum age at entry is 40 years
• Maximum sum assured is Rs.1 lac.
• No loan facility
• No surrender value is payable
• Nomination facility is available.• Assignment facility is available.
• Survival benefit is payable as under:
15 years 20 years Money Back
at the end of 6 years at the end of 8 years 20% of Sum Assured
at the end of 9 years at the end of 12 years 20% of Sum Assured
at the end of 12 years at the end of 16 years 20% of Sum Assured
at the end of 15 years at the end of 20 years 40% of Sum Assured With bonus
Gram Priya -Rural Postal Life Insurance Scheme -It is Anticipated Endowment Scheme for Ten Years (<<BACK)
- Insurance cover start from the date of acceptance
• Proponent is given an assurance to the extent of Sum Assured with accrued bonus payable till completion
of ten years.
• Minimum Age at entry is 19 years
• Maximum Age at entry is 45 years
• No interest charged upto one year arrear of premium in case of natural calamities like flood, drought,
earthquake, cyclone etc.
• Survival benefit is payable as under:
o At the end of 4 years - 20%
o At the end of 7 years - 20%
o At the end of 10 years - 60% with accrued bonus
• Nomination facility is available
• No surrender value is payable
• Assignment facility is available
CHILDREN POLICY -Rural Postal Life Insurance Scheme - -SALIENT FEATURES (<<BACK)
• A Policy holder of WLA or EA in PLI/RPLI shall be eligible for taking such Policy for his/her child(ren) against his/
her policy.
• Minimum Age-5 Years.
• Maximum Age- 20 Years (The age of main policy holders should be below 45 years.)
• Sum Assured limit Minimum- Rs. 20,000/- Maximum- Rs. 1,00,000/-. However, the Sum Assured of Children
policy should not exceed the Sum Assured of the main policy.
• Insurance Cover starts from Date of acceptance of the proposal or payment of the 1
st
premium in full,
whichever is later.
• A non-medical policy with full benefits.
• Assignment/Nomination facility available, as per POIF Rules.
• No loan facility against this policy, but can be made paid up in usual conditions to main policy provided atleast
5 Years premium have been paid.• Sum Assured along with accrued bonus shall be payable on maturity or earlier on death of the Child(ren).
• In even of death of main policy holder before the expiry of the Children Policy- no further premium shall be
payable for the remaining term of the policy.
‘My Child First’ -Rural Postal Life Insurance Scheme (<<BACK)
Union Minister for Communications and Information Technology A. Raja launched the ‘My Child First’ initiative
under the Rural Postal Life Insurance (RPIL) Scheme of India Post at Avinashi . The concept is aimed at promoting
the habit of investing in insurance scheme among families in rural areas for securing means to provide higher
education to their children.
Salient features
The insurance cover ranging from Rs. 50,000 to Rs. 3 lakh would provide the insured with adequate funds to take
care of the education of their children on its maturity after 15 years. The premium paid by the insured would go
into a corpus and the entire earnings would be returned to them with bonus. “The amount insured will thus get
doubled in 15 years” .
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